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Frequently Asked Questions (FAQs)

1. Are squishies toys safe for children?

Our squishies toys are designed for adults and are not suitable for children under the age of 14. They may contain small parts that can pose a choking hazard.

2. How do I clean my squishies toys?

To clean your squishies toys, simply wipe them with a damp cloth and mild soap. Avoid using harsh chemicals or submerging them in water, as this may damage the material.

3. Do you offer international shipping?

At this time, we only offer shipping within the United States. We do not ship internationally.

4. What is your return policy?

We offer a 14-day return policy for unused and undamaged squishies toys. Please contact us at maxmelon.official@gmail.com to initiate a return.

5. Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

6. Are your squishies toys scented?

Some of our squishies toys may be scented. Please check the product description for details on scenting.

7. How long do squishies toys last?

The lifespan of squishies toys varies depending on usage and care. With proper handling and maintenance, they can last for an extended period.

8. Are squishies toys eco-friendly?

We strive to source eco-friendly materials whenever possible. However, please check the product description for specific details on eco-friendliness.

9. Can I customize my squishies toys?

At this time, we do not offer customization services for squishies toys. However, we may introduce this option in the future.

10. How can I contact customer support?

If you have any further questions or concerns, please don't hesitate to contact our customer support team at maxmelon.official@gmail.com. We're here to help!